FAQ

How long will it take to get my stuff?

As soon as your order is officially received after checkout, it goes over to get printed, which starts on the next business day.  It usually takes about 3 days to complete printing and packing and 4 days to ship to you (on average, for the contiguous United States, with standard shipping, business days).  So, about a week to get the goods.  Some states get the shipment in 4 business days, total, and some in 8 business days, it depends on proximity and our order load.  But, we have never had an order take longer than 10 business days ;)  Hopefully, that gives you an idea.  As always, customers can email us at customercare@renegaderags.com with any questions about their order.

What is your refund policy?

The return policy link is provided in the footer of every page.  You can read the whole thing here.  Basically, it states that we do accept returns.  There are certain conditions for non-damaged vs damaged returns that you can read here, so you'll know.

Do you do custom, personalized printing?

No, at this time we do not provide customized or personalized printing, although at some time in the future, we may offer a program to do that.

What kind of shirts are the designs printed on?

The shirts are a name-brand variety, quality shirt:  Gildan 2000.

Where do your designs come from?

All of our designs are hand-drawn or painted in-house, either physically or digitally by a Renegade artist.  Although some look realistic, no photographs were used, except photographs of our painted canvases, painted and photographed by us.  The rest is predominately vector art, hand-drawn at high-resolution by us, and then dressed with bitmap effects.   The artist is an enthusiastic musician and audio engineer.  

Does this site have secure payments?

Absolutely.  The best of the best.  Industry-standard SSL 128-bit encryption technology through Shopify Payments.  This is the same level of encryption used by large banks to keep your information secure.  Also, PayPal is an option at checkout, as well.